Personalized Acrylic Photo Frame, with Wood Base and LED Light Panels

Thank you for shopping at Crazy4Pix. We want you to love your new gear! If you are not 100% satisfied with your purchase, we are here to help.

1. Returns and Exchanges Window

You have 30 days from the date of delivery to return or exchange your items.

2. Item Condition

To be eligible for a return or exchange, items must be in the same condition that you received them:

• Unworn and unused: Items must not show signs of wear, stains, or damage.

• Original Packaging & Tags: All original tags must be attached, and original packaging included.

• Accessories: Items such as hats, drinkware, acrylic photo frames must be returned with all original components.

  
  

3. Non-Returnable/Final Sale Items

The following items cannot be returned or exchanged:

• All Personalized or Customized items

• Clearance or "Final Sale" items

  
  

4. How to Initiate a Return or Exchange

1. Email Us: Contact arlene@crazy4pix.com with your order number and the items you wish to return/exchange.

2. Request Authorization: We will provide you with a Return Merchandise Authorization (RMA) number.

3. Ship the Item: Pack the item securely and ship it to the address we provide.

   
   

5. Shipping Costs

• Defective/Incorrect Items: If we made a mistake or the item is faulty, we will cover the return shipping cost and send a pre-paid label.

• Customer Remorse (Size change/Changed mind): Return shipping costs are the responsibility of the customer.

  
  

6. Refunds

• Method: Once we receive and inspect your item, we will process your refund to the original method of payment.

• Timeline: Please allow [7–14] business days for the refund to process.

• Store Credit: Alternatively, you may choose to receive store credit for future purchases.

  
  

7. Exchanges

If you need a different size or color, we recommend returning the item and placing a new order to ensure it is in stock.